If delivery does not take place within 15 days of the original scheduled delivery date, the order may be treated as a cancelled order. You may incur an additional fee if you reschedule less than 8 hours prior to delivery, or if no one is home when the delivery team arrives. We understand timing is important, so if you need to reschedule the date, contact us as soon as possible at the phone number listed in your order confirmation: 090 or via email We request a 48-hour notice if you want to reschedule or cancel delivery. Please arrange for someone to be present when the truck arrives. The size and weight of your online purchase are factored into your total billing charge.ĭirect Delivery - Vanaplus will deliver items one of two ways directly from an independently owned and operated Store (depending on the store proximity to the final destination) or via an Independent shipping agent for those outside Lagos and Ogun State.Īfter you place your order, you will be contacted (typically within two(2) business days) to schedule home delivery, if you are within Lagos and Ogun State axis. You will receive your order either via our Direct Delivery Service or an Independent Shipping Agents.
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